90 Night Comfort Guarantee
The Bedroom Store offers a 90 Night Comfort Guarantee on all mattress purchases. We want you to be comfortable, supported and happy with your purchase, so we guarantee 100% satisfaction or your money back! Quality sleep is integral to a healthy life and our Sleep Experts have the knowledge and tools to help you find the right mattress. To take advantage of the comfort guarantee you must sleep on your mattress for at least 21 nights to allow your body to adjust to the new sleep surface. If you are not satisfied with the new mattress after the 21 nights, you may choose from one of the following options:
In the case of an exchange, contact your salesperson or customer service within 90 days of your original purchase and set a time to visit the showroom to select a new mattress. You will receive a full credit on your original purchase towards any mattress in our showroom. We do not charge restocking fees. However, there will be a $100 service charge for the exchange, which covers picking up the old mattress and delivering the new mattress. There is only one (1) exchange allowed per customer. The second mattress will be your final mattress and will not qualify for a comfort guarantee or a refund.
In the case of a complete cancellation, contact your salesperson or customer service within 90 days of your original purchase and set a time for the mattress to be picked up from your home. There will be a $100 service charge for the removal of your mattress set. The remainder of the mattress purchase will be refunded in full through our accounting department according to our refund policy.
We do not accept returns or exchanges on pillows, mattress protectors, or adjustable bases.
Our Five Star Guarantee
From sales to delivery we offer an unparalleled shopping experience.
Let our certified sleep consultants help you find the products that fit your needs.
100% Satisfaction Guarantee or your money back …no hassles.
Should we fail to deliver on our promise, or if you’re dissatisfied with your purchase, simply let us know within 90 days of your original purchase date.
We’ll make your purchase right or refund your money.
We offer the lowest price-every day.
No fake sales, no weekend-only offers. Just honest, great prices so you can rest assured knowing you didn’t pay too much.
We have nearly twice the selection of bedroom furniture and mattresses than competing stores.
We offer great mattresses from trusted brands like: Serta® Perfect Sleeper, Serta® iComfort, Tempur-Pedic®, Broyhill®, Thomasville®, izone® and Boyd Specialty Sleep®.
Fast Free Delivery
We deliver free* to your home within 72 hours on in-stock merchandise (30 mile radius of store only)
Outlying communities are guaranteed delivery within one week.
* On purchases over $799